Tactics' Contact Centre was designed to enhance our marketing support capabilities. We specialise in the support of consumer and trade promotions, telephone orders and product information lines.
Tactics can provide you with all of the following (usually same day):
Direct dial line; 1800 "FreeCall"; 1300 Reduced Call; SMS & Premium SMS ; White Label Email Address.
Inbound - Your line. We provision an inbound line for your project - we do NOT share lines. We answer your calls with your greeting. Our IVR can be programmed to your specific requirements.
Outbound - Our staff are friendly and confident. They always leave the caller with a positive impression of you and your client.
Tactics Marketing provides a wide range of marketing support. We have: an experienced and conscientious warehouse Operations team; a creative IT team experienced in designing, building & implementing database driven solutions; an experienced operator/customer service team; a clean warehouse with good access; and contractual relationships with Australia Post and a number of local & national couriers. Our account management team has the problem solving skills and the experience to implement your ideas and projects with the best possible results.
Please follow the links below for a sense of the services we can provide to take care of your business.